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KACE (Agent) - Setting your default queue view

Modified on: Sat, Apr 9 2022 2:01 PM

5 STEPS

1. The first step is to open KACE Systems Management Appliance Service Center , navigate to your queue and click All My Tickets

Step 1 image

2. Move down to "All Tickets by State" then click All Not Closed State Tickets

Step 2 image

3. Click Choose Action

Step 3 image

4. Hover over "Set Default View" then click Set Current View As Default

Step 4 image

5. That's it. You're done.

Step 5 image

Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/1945070/Setting-queue-default-view-to--All-Unresolved-?iframeHash=viewsteps



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