Outlook - Accessing a mailbox that has been shared with you
Outlook Application instructions
- In the Outlook desktop search box at the top, search for "Open Other User's Folder"
- In the results of the search, select the action "Open Other User's Folder"
- In the resulting dialog enter the email address of the shared mailbox, folder type "Inbox", select "OK"
- The shared inbox should then be visible in the menu to the left in Outlook
Outlook Web instructions
- In Outlook Web
- Click on your user profile icon in the upper right corner
- Click "Open another mailbox"
- Enter the email address of the shared mailbox and click "Open"
- The shared mailbox should open in a new tab